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Communication Tools

Process Communication Model (PCM)

Process Communication Model (PCM)

Process Communication Model (PCM)

Process Communication Model (PCM) logo

Process Communication Model

PCM helps individuals, leaders, teams and organisations improve communication skills by mastering adaptive communication. understanding human behaviour, and leveraging diversity to improve personal and professional interactions. 

People vary in their preferred ways of communicating and approaching tasks. They have different strengths and motivations. By listening to individual speech and behavioural patterns, we can learn to connect with people who are very different from us. By understanding and applying preferred motivating factors, we can improve the outcomes of conflict and have a positive impact on relationships and work culture.  Applying PCM to communication will improve:  

  • Self-awareness and insight
  • Emotional intelligence
  • Motivation 
  • Productivity and performance 
  • Leadership 
  • Resilience 
  • Prevention of burnout
  • Health Outcomes for patients

 

See introductory video here

Introductory Brochure

Leading Out Of Drama (LOD®)

Process Communication Model (PCM)

Process Communication Model (PCM)

Leading Out of Drama® (LOD) logo

Leading Out of Drama

More than just Conflict Management, use Compassion to turn the negative energy of conflict (drama) into a positive, creative force.

Next Element®'s model of positive conflict is rapidly gaining traction worldwide as the next frontier for global leadership. Their approach draws on evidence-based best practices, a decade of outcomes research and training experience across multiple organizational, cultural and team environments to: 

  • Identify drama behaviours and how they impact strategic efforts 
  • Increase self-awareness and personal responsibility for stopping drama 
  • Enforce rules of engagement to ensure drama doesn’t sabotage forward movement
  • Engage in positive conflict around the most important issues 
  • Facilitate innovation, goal-setting and rapid-cycle change 
  • Make decisions efficiently and with accountability

Intro flyer

Tools-based Coaching

Process Communication Model (PCM)

Tools-based Coaching

Coaching to bridge the gap

Use the uniquely powerful Personality Profile of PCM  and the Drama Resilience Assessment®  of LOD®, to measure and understand the process and dynamics of your interactions. 


Be guided by an experienced and qualified coach to apply these techniques to real life personal and professional problems. 


The International Coaching Federation define coaching as "partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. The process of coaching often unlocks previously untapped sources of imagination, productivity and leadership". Is this approach right for you? Can it help you be your best self in the most challenging environments? Have your questions answered and discuss your coaching needs in a free, no-obligation discovery session by clicking  below.


Book your FREE discovery session NOW

PCM Explained

Check out this 2 minute introduction

Intro to PCM

Download PDF

LOD - Compassionate Accountability

Download PDF
  • Medical Coaching
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  • LOD® Blog

MindingTheGap

POB 7706, Launceston, TASMANIA 7250 AU

0419 251 785

Copyright © 2020 MindingTheGap - All Rights Reserved.


David Woods and Robyn Liddington are licensed and certified independent LOD Providers of the Next Element Leading Out of Drama® system and all related materials, the proprietary rights to which are held by Next Element Consulting, LLC. The names Leading Out of Drama®, Compassionate Accountability® and Next Element® are registered trademarks in the United States and certain other jurisdictions and are used by express permission and this person, entity, or firm is otherwise not associated with, nor owned, in whole or part, or controlled or managed by Next Element Consulting, LLC.

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